Help Center

1x batting FAQ — Answers to all your questions

Common questions about registration, login, betting, deposits, withdrawals, bonuses, and more — all in one place. Find solutions to your issues fast.

Quick support

What can we help you with?

Choose a category below and go straight to the answer you need.

Registration & Account

Find answers here to all questions about opening a new account, updating your details, verifying your email, and closing your account.

Deposits & Withdrawals

Learn about deposit and withdrawal rules, processing times, and troubleshooting for bKash, Nagad, and Rocket.

Live Betting

Learn everything about live match betting — odds changes, bet cancellations, and cashout.

Bonuses & Promotions

Learn the terms and conditions for claiming and using the welcome bonus, reload offers, cashback, and free bets.

Security & Verification

Learn about KYC verification, changing your password, two-factor authentication, and keeping your account secure.

Support & Contact

If you can't find your answer in the FAQ, reach out to our 24/7 Bangla support team via live chat or email.


Account Questions

Signing up on 1x batting is quick and easy. On the registration page Go and fill in the form with your name, mobile number or email address, and a password. Registration is completed in just 3 minutes and you'll instantly receive your welcome bonus. After signing up, you'll need to verify your email or mobile number.

No, each person may only register one account. Attempting to create multiple accounts will result in all accounts being suspended and balances may be forfeited. However, multiple members of the same household may each hold a separate account, provided they use different devices and payment methods.

After logging in, go to "Profile Settings" to update your name, address, and contact details. Changing your mobile number or email may require identity verification. Your date of birth cannot be changed after registration — please contact our support team if you need assistance with this.

Yes, KYC verification is required for withdrawals above a certain amount. Submit a scanned copy of your National ID or passport and verification is typically completed within 24 hours. Once verified, your withdrawals will process without any restrictions.

Yes, you can temporarily or permanently close your account at any time. Responsible Gaming You'll find the self-exclusion option on that page. Make sure to withdraw your balance before closing your account.

Deposit & Withdrawal Questions

1x batting accepts deposits via bKash, Nagad, Rocket, and other mobile banking methods. Credit/debit cards and bank transfers are also supported. All deposits are instant with no additional charges.

The minimum deposit on 1x batting is just ৳500, so you can get started with a small amount. Your first deposit comes with a 100% welcome bonus that doubles your betting balance.

Withdrawals to bKash, Nagad, or Rocket are typically processed within 15 minutes to 2 hours. Bank transfers may take 1–3 business days. If your KYC verification is pending, your first withdrawal may take longer.

No, 1x batting does not charge any withdrawal fees. However, your mobile banking provider may apply their own transaction charges. The minimum withdrawal amount is ৳500 and the daily maximum is ৳50,000.

First, refresh the page and wait 10–15 minutes. If the deposit still isn't showing, contact us at support@1xbatting.net with a screenshot or reference number of the payment. Our team will resolve the issue promptly.

Betting Questions

1x Batting lets you bet on cricket, football, tennis, badminton, kabaddi, and 20+ other sports. Live betting is available for all Bangladesh cricket matches, as well as IPL, BPL, and World Cup fixtures. On the Sports page See all options.

Yes, live betting is available 24 hours a day on matches taking place around the world. Live odds update every few seconds. Major events like the cricket World Cup or Champions League feature special live odds and higher betting limits.

Once a bet is confirmed, it generally cannot be cancelled. In some cases, a "Cancel Bet" option may be available before the match starts. You can also use the Cash Out feature during a live match to secure a partial or full return.

The minimum bet is just ৳100, and the maximum depends on the match and market. Typically, bets of up to ৳1,00,000 per match are accepted. Limits may be increased based on your account tier and betting history.

Bonus & Promotions Questions

After your first deposit as a new member, the 100% welcome bonus is added to your account automatically. For example, deposit ৳1,000 and your total balance becomes ৳2,000. To withdraw the bonus, you'll need to wager the deposit amount a specified number of times. See details On the Promotions page View.

No, bonus funds cannot be withdrawn directly. Once you meet the wagering requirements, the bonus converts to real money and can then be withdrawn. Requirements vary by bonus, so make sure to read the terms before claiming.

Yes, weekly and monthly reload bonus offers are available for regular users. On the Rewards page, Visit the promotions page to see all current offers available to you. Special match days come with extra bonuses and free bet offers.

Yes, both you and your referred friend will receive a bonus. Once your friend completes registration and makes their first deposit, the referral bonus is credited to your account. You can find your referral code or link in your account dashboard.

Security Questions

Yes, 1x batting uses 256-bit SSL encryption. All your data and transactions are fully encrypted. You'll receive an instant alert for any unusual login activity, and your account is automatically secured if suspicious activity is detected.

On the login page, Click the "Forgot password?" link. Enter your registered email address or mobile number and a reset link will be sent to you. Click the link to create a new strong password. The reset link is valid for 30 minutes.

Go to the "Security" section in your account settings and enable two-factor authentication. Select the OTP-to-mobile option. Once activated, you'll need to verify an additional code each time you log in, significantly improving your account security.

Games Questions

1x Batting offers hundreds of slots, Live Roulette, Live Blackjack, Baccarat, Poker, and much more — all from the world's top game providers. On the Games page Browse all games and try them for free in demo mode.

Yes, 1x Batting is fully mobile-friendly. All games and betting features are accessible directly from your browser on both Android and iOS devices — no app download required.

Yes, 1x Batting's In the Jackpot section We offer progressive jackpot games where prize pools can reach hundreds of thousands of BDT. A portion of every bet contributes to the jackpot pool, and any player can win at any time.
Please Note
Betting is strictly for users aged 18 and above. Please gamble responsibly and only bet within your means. If you need help, Responsible Gaming Page View.
Direct support

If you can't find your answer in the FAQ, our support team is available 24/7, seven days a week.

Email
support@1xbatting.net
Live Chat
24/7 online support

Get Started Now

Still have questions? We're here to help

No account yet? Register for free and claim your 100% welcome bonus. Sign up takes just 3 minutes.

Register for Free Log in
24/7
Support
SSL
Encryption
Instant
Deposit
18+
Adults only
বাংলা